Microsoft Outlook and OpenAI's ChatGPT Work are experiencing user outages

摘要: Tech

Microsoft Outlook and OpenAI's ChatGPT Work are experiencing user outages

Published Mon, Aug 31 2026

3:30 PM EDT

Updated Mon, Aug 31 2026

正文

Microsoft Outlook and OpenAI's ChatGPT Work are experiencing user outages

Published Mon, Aug 31 2026

3:30 PM EDT

Updated Mon, Aug 31 2026

5:36 PM EDT

Ashley Capoot

@/in/ashley-capoot/

WATCH LIVE

Key Points

OpenAI's ChatGPT Work has been experiencing elevated errors and latency for roughly three hours.

The company said on its status page that it's "continuing work on implementing a mitigation."

Meanwhile, Microsoft also was suffering from some reported outages and said "users may experience degraded functionality with various Exchange Online functionalities."

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Microsoft CEO Satya Nadella, right, speaks as OpenAI CEO Sam Altman looks on during the OpenAI DevDay event in San Francisco on Nov. 6, 2023.

Justin Sullivan | Getty Images

Longtime partners OpenAI and

Microsoft

both indicated they were suffering from outages for key products on Monday, though there were no reports that the outages were connected.

OpenAI said ChatGPT Work, its enterprise

artificial intelligence

agent, has been experiencing elevated errors and latency for roughly three hours. Microsoft said it was having issues with Exchange Online.

"Users across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work," OpenAI said on its

status page

. "We are continuing work on implementing a mitigation."

As of 2:24 p.m. ET on Monday, over 1,100 users reported issues with OpenAI's products on Downdetector, a website that tracks outages. For Microsoft Outlook, the number shortly after that was close to 4,600. Both peaked a little earlier in the day.

"ChatGPT Work isn't working right now," OpenAI's ChatGPT account wrote in a

on X. "Sorry about that, we're working on a fix!"

In July, OpenAI

introduced ChatGPT Work

, an enterprise agent that directly competes with Anthropic's Claude Cowork. The agent is designed to help staffers take on more "ambitious tasks," like creating po

来源: Brave/cnbc.com